The website www.australiahotelbooking.com, which is owned and run by Australia Hotel Booking, is covered by this privacy statement. On our website, www.australiahotelbooking.com, we may collect information from you that may include personal data. This privacy statement explains how we may use that data. It also explains your options on how we use your personal information and how to access and modify it.
Among the categories of personal information we gather are:
Data you give us about your marketing preferences or while taking part in surveys, competitions, or promotional offers; You always have the option of deciding how much personal information (if any) you want to give us. However, certain of your business dealings with us may be harmed if you decide not to disclose some information.
We also automatically track information from visitors to our website, some of which may be personal information. This information includes things like the user's Booking ID, browsing history, operating system, result (viewer or booker), result (viewer or booker), language preferences, IP address, location, device settings, device OS, log information, time of usage, URL requested, status report, and type of data viewed. Additionally, we might use cookies to automatically collect data. Click here for more information on how we use cookies.
Your personal information is used by us for the following reasons:
A. Online reservations: We use the personal information you provide to process and manage your online reservation.
B. Customer Support: We utilize your personal information to support customers.
C. Guest Reviews: We may use your contact information to send you an email inviting you to submit a guest review following your visit. This will enable other tourists to select the accommodations that best fit their needs. Your guest review might be posted on our website if you submit one.
D. Marketing Activities: As allowed by law, we also use your data for marketing purposes. We include an unsubscribe link that you can use if you do not want us to send you messages in the future whenever we use your personal data for direct marketing purposes (such as sending commercial newsletters, marketing communications about new products and services, or other offers we believe may be of interest to you).
E. Other Communications: Depending on the contact information you supply with us, we could occasionally contact you by email, mail, phone, or text message. There may be several causes for this:
i. It's possible that we'll have to attend to demands you've made.
ii. If you haven't completed a reservation online, we might send you an email to remind you to do so. We think you'll find this extra service helpful because it lets you proceed with a reservation without having to look for the lodging again or start from the beginning with all the reservation information.
iii. After you utilize our services, we might send you a survey or ask you to write a testimonial regarding your interaction with our website. We think that adding this service will benefit both you and us because it will allow us to tweak our website depending on your input.
F. Analytics, Improvements, and Research: For our research and analysis, we use personal data. We might ask a third party to carry out this task for us. The findings of such research may be shared or disclosed in anonymous, aggregate form, including to third parties. Your personal information is used by us for analytical purposes to better our offerings, the user experience, and the functionality and standard of our online travel services.
G. Security, Fraud Detection, and Prevention: We use the data, which may include personal information, to stop fraud and other wrongful or unlawful behaviors. We also utilize this data to look into and find fraud. Personal information may be used by us for security and risk analysis, including user authentication. Personal information may be disclosed to third parties for these reasons, including external advisers and law enforcement officials as permitted by applicable legislation.
H. Legal and Compliance: In some circumstances, it may be necessary for us to use the provided information—which may include personal data—to handle and resolve legal disputes or complaints, for regulatory investigations and compliance, to enforce agreement(s), or to do other things as may be required by law.
I. We shall take appropriate precautions to protect your rights and freedoms, including the right to request human involvement, whenever we employ automated means to process personal data that has legal repercussions for you or significantly affects you.
The overseas transfers of personal data to nations with less stringent data protection regulations than those found in the European Union may be included in the transmission of personal data as specified in this privacy statement. We will only send personal data to recipients who provide a sufficient level of data protection, as required by European legislation. We establish contractual agreements in these circumstances to guarantee that your personal data is still protected in accordance with European regulations. By contacting us at the numbers listed below, you can request a copy of these provisions.
In order to avoid unauthorized access to and misuse of information, including personal data, Australia Hotel Booking follows reasonable measures. Information, including personal data, is protected and safeguarded using the proper corporate systems and procedures. For accessing and utilizing the personal data on our systems, we additionally employ security protocols as well as technical and physical limitations. In the course of their jobs, only authorized staff are allowed access to personal information.
This Privacy Statement could alter occasionally, just like our business does, which changes on a regular basis. We urge you to consult this Privacy Statement to view any updates that have been made if you'd want to keep up with them. We will notify you in advance of making any significant modifications or changes that will have an impact on you (such as when we begin using your personal data for purposes other than those mentioned above).
Cloudflare is used to enhance the security, performance, and reliability of our website. It helps protect against cyber threats like DDoS attacks and ensures fast loading times. Cloudflare may store cookies to distinguish trusted users from malicious traffic, improve network efficiency, and apply security settings based on your location. These cookies are strictly necessary and cannot be disabled, as they maintain the stability and security of our services.
To provide a secure and trustworthy shopping experience, we integrate Trusted Shop services. These cookies ensure the authentication of reviews, facilitate the buyer protection process, and verify transaction reliability. Trusted Shop may process data to confirm your purchase history and enable a safe marketplace environment. Disabling these cookies may affect the functionality of customer reviews and transaction guarantees.
We collect and process user IP addresses for security, fraud prevention, and location-based content customization. This helps us detect suspicious activity, comply with legal requirements, and enhance user experience by delivering relevant content based on regional preferences. While we do not use IP addresses for tracking purposes, they are essential for website operation and cannot be disabled.
Our app banner functionality enhances the mobile browsing experience by prompting users to download or access the app. Cookies used in this feature store preferences regarding app installation prompts and ensure they do not repeatedly appear for users who have dismissed them. These cookies are essential for user convenience and do not track personal data beyond your interaction with the banner.
We embed videos on our website using YouTube to offer engaging travel content and guides. YouTube may store cookies on your device to track video interactions, remember preferences, and enhance playback quality. These cookies also collect anonymized analytics to improve recommendations. If you disable these cookies, embedded videos may not function correctly. YouTube’s data processing occurs under its own privacy policies, which may involve transfers outside the EEA.
Google Analytics helps us understand how users interact with our website by collecting anonymized data on page views, session duration, bounce rates, and navigation paths. This allows us to optimize our content, improve user experience, and enhance site performance. These cookies do not store personal information but generate aggregate reports to identify trends. You can disable these cookies without affecting core website functionality.
Google Firebase Analytics is used for app performance monitoring and user engagement tracking. It provides insights into app usage, error reporting, and feature interactions, helping us improve mobile services. This cookie-based tool collects anonymized behavioral data, ensuring a seamless experience for app users. If disabled, certain analytics-driven optimizations may not function as expected.
We integrate Google Maps to provide interactive location-based services, such as travel guides and route planning. Google Maps may store cookies to remember user locations, optimize search functions, and enhance map-related services. These cookies ensure smooth integration and personalized map features. Disabling them may limit access to certain functionalities, including location-based search results.
Google ReCAPTCHA helps us prevent spam and unauthorized access by verifying whether website interactions are performed by humans or bots. It processes behavioral data like mouse movements and keystrokes to distinguish real users from automated systems. This ensures security across contact forms, login pages, and other sensitive areas. Disabling these cookies may lead to restricted access to protected features.
We use Google Ads to display relevant travel promotions, destination deals, and personalized offers. These cookies track ad interactions, optimize campaign performance, and ensure users receive tailored advertisements based on their browsing behavior. They help us measure the effectiveness of our marketing strategies. You can opt out of personalized ads, but you may still see generic advertisements.
Google Campaign Manager helps us manage and optimize online advertising campaigns. It tracks user interactions across multiple touchpoints to refine ad delivery, measure conversions, and prevent redundant ad displays. This ensures a more relevant advertising experience. If disabled, ad personalization may be less effective, and you may receive generic promotions.
Google Display & Video 360 enables targeted advertising across display networks and video platforms. These cookies help us deliver travel-related video ads to users who have shown interest in specific destinations. They optimize ad frequency and improve engagement tracking. Disabling these cookies may result in less relevant video advertisements.
To ensure privacy-friendly tracking, we use Cookieless Marketing Stitching, which allows us to analyze user behavior without storing traditional cookies. This method aggregates data in a secure manner, enabling effective marketing without compromising privacy. While opting out of traditional marketing cookies may limit personalized ad experiences, this technology ensures compliance with evolving privacy standards.